Privacy policy


With the introduction of new means of communication, it is important to pay particular attention to protecting our identity. This is why we are committed to protecting the personal information we collect.

Collecting Personal Information

We gather the following information:

  • Family Name
  • Given Name
  • Address
  • Postal Code
  • Email address
  • Phone/ Fax Number
  • Credit Card Number
  • Gender
  • Age / Date of Birth
  • Physical Description

The personal information we gather is collected through online forms and user interaction on our Web site.  As you will see in the next paragraph, we also use cookies and/or log files to gather information about you.

Forms and Interactivity

Your personal information is collected through online forms:

  • Web Site Registration Form
  • Order Forms

We use the information collected for the following:

  • Order Follow-Up
  • Information or Special Offers
  • Contact Information

Information is also gathered through online activity between you and our Web site, and is gathered for the following:

  • Statistics
  • Contact Information
  • Web Site Management (presentation, organization)

We use collected information for the following:

  • Commentaries
  • Information or Special Offers

Log Files and Cookies

We collect certain information through log files and cookies. That information includes:

  • IP Address
  • Pages visited and searched
  • Time and day of connexion

Gathering this information allows us to:

  • Improve service and offer a customized experience.
  • Create a Personalized User File
  • Order Follow-Up
  • Statistics

Right of Refusal

We are committed to offer you the right of refusal and the removal of your personal information.

The right of refusal is understood as the Internet user’s option to refuse the use of their personal information for the reasons mentioned.

The right of removal is understood as the Internet user’s right to have all personal information removed, for example, from a distribution list.

In order to do so, please contact us at:
6833 avenue de l’Épée suite 304, Montréal H3N 2C7
Email : [email protected]
Telephone : 514-277-54-61
Website: www.zorah.ca/


The personal information we gather is stored in a secure environment. Our employees are required to respect the confidentiality of your personal information.
In order to ensure your personal information is secure, the following measures have been taken:

  • Access Management – Authorized Person
  • Access Management – Individual in Question
  • Network Surveillance Software
  • Data Back-up
  • Digital Certificate Development
  • Login/ Password
  • Firewalls

We are committed to ensuring the highest degree of confidentiality by integrating the latest technological innovations in order to guarantee safe and confidential transactions.  Nevertheless, seeing there is no means of maximum security, there is always some degree of risk when using the Internet for transmitting personal information.


We are committed to providing the user full access and the right to consult, correct, or even delete pertaining information.
In order to do so, please contact us at:
6833 avenue de l’Épée suite 304, Montréal H3N 2C7
Email: [email protected]
Telephone : 514-277-54-61
Website : www.zorah.ca/

Privacy Policy | © 2007-2016, Zorah biocosmétiques. All rights reserved.

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